CV

Education

• B.A. in Electronic Media & Communication, Texas Tech University, 2014
• M.A. in Mass Communication, Texas Tech University, 2022 (expected)

Publications

Updating the Motivation Activation Measure (MAM): Extending the Theoretical Utility of Neurobiological Predictors within Communication Science

Keene, J. R., Najera, C., Gauthreaux, R., Barley, K., French, S., Terrell, P. A., Prettyman, D., & Saenz, R. (2020, May 1). Updating the Motivation Activation Measure (MAM): Extending the Theoretical and Methodological Utility of Neurobiological Predictors within Communication Science. 70th Annual International Communication Association Conference, Virtual.

Examining the Effort Paradox in Flow: Determining the Psychophysiological Signature of Flow

Keene, J. R., Najera, C., Barley, K., Terrell, P. A., Gauthreaux, R., Bohaty, E., & Huskey, R. (2021, May 27). Examining the Effort Paradox in Flow: Determining the Psychophysiological Signature of Flow. 71st Annual International Communication Association Conference, Virtual.

Writing Examples

Work experience

• March 2018 - Present: IT Support Specialist II
  • College of Media & Communication, Texas Tech University
  • Duties include: Hardware/Software/Maintenance support for hundreds of computers in teaching labs; Planning for computer lab configuration and technology purchasing; Technical support for Faculty & Staff technology; Advanced knowledge of speciality software used in academic environments (SPSS, R-Studio, Adobe Suite, etc.); Management of student IT technicians; Advise on new or remodeled facilities; etc.
  • Supervisor: Ian Wilkinson
• December 2015 - March 2018: Broadcast Television News Producer
  • Raycom Media (KWES)
  • Duties included: Coordination with News Director on short & long term coverage plans; Reporter management; Content curation; Script writing, editing, & fact-checking; Video & audio editing; Live production management; etc.
• December 2014 - March 2018: Freelance Technical Consultant
  • Self-employed
  • Duties included: On-call remote and in-person technical support; Software Installation & Troubleshooting; Hardware Installation & Troubleshooting; Secure file backup & management; Cloud computing installation; Hardware & software recommendations; Technology purchasing & setup; etc.
• Fall 2012 - December 2014: Student Supervisor & Knowledge Management
  • IT Help Central, Texas Tech University
  • Duties included: Phone-based IT Support; Oversight for shifts of student analysts; Managed incoming traffic for call center; Reviewed technical documents and procedures; Defined and documented technical best practices; Established workflows for resolving common or known issues; etc.

Skills

• Technology
  • Hardware
  • Software
  • Troubleshooting
• Communication
  • Verbal
  • Virtual
  • Written